Conveniently located inside Factoria Mall 4035 Factoria Square Mall SE Bellevue, WA 98006
425.646.9191
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Frequently Asked Questions
We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to us with your information and questions. Contact Us or call 425.646.9191
1.
What is the Minimum Items to order?
None. Quantity Discount Available Upon Request. For information on Pricing Guidelines click here.?
2.
Can I bring in items to be custom embroidered or personalized?
Yes. We can embroider onto most fabrics including silk, canvas and many more??
3.
I have my own logo, can you embroider it?
Yes, but we must program the graphic image into an embroidery file. This process is called "digitizing set-up". Once the logo has been digitized, it can be modified or adjusted to use on different types of fabric.
Do I need to digitize my logo again when I re-order?
In most cases, No. If you have a digitized file with us, and you are ordering like sized (pocket sized or large jacket back sized), you may not need to do it again. However, if you initially had a file programmed for a "pocket-sized" logo, and you would like to get a large "Jacket Back-sized", a new program may be required. Please visit us, so we can discuss how we can help.
5.
I don't need a Logo, I just want text. Is that okay?
No Problem. Yes, we have over 120 embroidery lettering fonts to make your simple text look great!